Reference

mineraltoto Privacy Policy for Your Account

Your mineraltoto Privacy Policy explains what we collect when you open an account, verify your phone, use DANA or QRIS, and browse from a mobile device.

Clear data purposesCookie choicesAccount request pathIndonesia payment context
mineraltoto mineraltoto Privacy Policy for Your Account
REQUEST HELP DIRECTLY

Get Privacy Policy Help Without Guesswork

A clear request path matters when your phone changes, a wallet reference looks unfamiliar, or you want a copy of account data.

Account data request Ask us to identify the account records connected with your verified phone or email. We may request an account step before responding so private data is not sent to the wrong person.
Wallet record question If a DANA, OVO, GoPay or QRIS reference needs clarification, share the date and reference shown in your account. We can explain how that payment record is used under this Privacy Policy.
Correction or deletion Use the support path to ask for an inaccurate detail to be corrected or for eligible data to be removed. We will explain any records that must remain for security, disputes or legal duties.
CONTROL YOUR RECORDS

What Our Privacy Policy Covers For You

We keep this policy practical by linking each data category to an account action you recognise. Phone verification connects a person to an account, cookies remember selected settings, and payment references help…

Data we receive

We may receive your name, phone number, email, session details, device signals and account actions. Payment rails can provide reference codes, amounts and status markers needed to match a transaction.

Why we use it

We use account and session data to verify access, display the correct account status, investigate errors and respond to your Privacy Policy requests. We do not need your wallet password to match payment records.

Cookies on devices

Cookies can keep sign-in settings, language choices and session continuity on your browser. You can adjust cookie controls in the browser settings, although some account functions may then need another verification step.

Account protection

Phone verification and session checks help us distinguish your access from an unfamiliar device. If your login behaviour changes, we may ask for an additional account step before showing private records.

Retention period

We retain records for the period needed to operate the account, resolve payment questions, protect against misuse or meet applicable legal duties. When that need ends, the record can be deleted or de-identified.

Your contact route

Send a data question, correction request or deletion request through the support route connected to your account. Include the relevant email, phone or payment reference so we can verify and respond accurately.

Privacy Policy Answers For Indonesian Accounts

These Privacy Policy answers focus on the questions you may have before opening an account or using the wallet status screen. We explain what happens with phone verification, cookies, payment references and data requests, including the account route to use when you need a correction or clarification.

It covers account details, phone verification, device and cookie data, payment references, retention, security checks and the steps for requesting access, correction or deletion where local law permits.

No. Our Privacy Policy describes transaction references, status details and timestamps for DANA, OVO, GoPay and QRIS. Wallet credentials remain with the relevant payment service, not in our account records.

Phone verification links account access to the correct person and helps us protect private records. We may use the verified number when checking a data request or an unfamiliar device session.

Open the support route from your signed-in account and request the records connected to your email or phone. We may complete an account check before sending data to you.

Yes. Tell us which detail is inaccurate and provide the account identifier connected to it. We can update eligible records after verification and explain any record that must remain for legal or security reasons.

Cookies can remember session settings and browser choices. You can change them in your device browser, but refusing necessary cookies may require repeated login or phone verification during account access.

You can ask through the account support route. We assess the request under applicable law and explain whether records can be removed or must remain for payment disputes, security checks or legal duties.